Welcome to Miyabi Grace shop

Miyabi Grace shop: Open the door

 

 

Shipping policy

●All the package will be shipped by registered mail with tracking number from Japan. You can track your package on Etsy tracking system. If you are in hurry, I recommend purchasing express delivery service of EMS. 

●Right after payment is confirmed, I will ship your items.

 

Shipping fee

●Shipping fee to worldwide: USD$6.40
Second purchase: no additional shipping fee!

●EMS express service: additional USD $3.80

 

Estimated delivery days 

United States: 10 to 14 days
Australia: 14 to 20 days
United Kingdom: 8 to 14 days
Europe: 8 to 14 days
Asia : 10 to 14 days

Express delivery by EMS

United States and Canada : 6 to 10 days

●All the parcels are shipped from Osaka, Japan. It is doubtful if the parcel will be delivered to your place safely, isn’t it? Don’t worry, I am responsible for lost or undelivered parcel. If they are reported as lost or undelivered, I will ship again to you.

 

【International Buyers – Please Note】
・Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the customer’s responsibility.

 

 

Return and exchange policy

●You might think buying jewelries online is doubtful: you are worried if they are exact same ones as pictures. I have this experience and made several mistakes about online shopping. So I provide 30 days return and exchange services. If you are not satisfied with my jewelries, you can return or exchange and please contact me within 30 days after receiving of your parcel.

 

A) Returns and exchange

1) If you would like to exchange items, the return shipping fee is customer’s charge and new item shipping fee is my charge. The items should be in original conditions (unworn). Right after I received your parcel, I will ship new items.

2) If you would like to have refund and no exchange, please return the parcel to indicated address. The return shipping fee is on your fee. Right after I received your parcel, I will refund the full amount of the items. Shipping fee will not be refunded (shipping fee from Japan to your place).

 

B) Items are damaged or broken

I will ship new items and I will pay shipping fee. If the items are broken or damaged, I appreciate it if you can send me a pictures for future improvement of products and shipping.

 

Payment method: Paypal only

 

More details of shipping, return and exchange policies,

Link to MiyabiGrace POLICIES on Etsy.